Category: RackCorp Announcements

RackCorp welcomes Melbourne to our global network

We are pleased to announce high-availability premium virtual servers via in Metronode’s recently completed Melbourne 2 Data Centre located in Victoria, Australia.

This data centre is unique in that not only does it allow us to offer hosting and server products in a location geographically convenient to Southern Australian users, but provides very high security and energy efficiency features.

Our Melbourne point of presence is ideal for customers in Victoria, South Australia and especially Tasmania who are seeking the best latency and speeds to their websites.

rackcorp_network

RackCorp’s in-house developed management system and global network

Combined with Metronode’s Tier 3 Rating means our Melbourne site is ideal for customers who require a higher level of redundancy and reliability

What Exactly is a Tier 3 rating?

A specification defined by both the Uptime institute and ANSI/TIA of USA which contains formal requirements for the design of a data centre.

Tier III Certified

The rating covers items such as

  • Site space and layout
  • Physical infrastructure such as cabling, site security, access control and power.
  • Reliability rating of the sites infrastructure
  • Environmental efficiency and Management, both internal and external

Very few data centres in Australia are Tier 3 rated as a number are just designed to best-practise rather than an industry recognised specification.

Energy Efficiency – the future key to reliable web hosting

A commonly cited metric to measure a data centre is its PUE (power utilization efficiency) rating. The lower the PUE, the more efficient the cooling, better the reliability with less chance of outages and the lower the energy costs.

Metronode’s unique ‘BladeRoom’ data hall design and Melbourne’s cool climate enable a very low PUE of 1.1, one of the lowest possible and best in Australia.

View Melbourne Plans

RackAdmin – RackCorp’s in-house developed web hosting and network management platform

One of the key principles behind our company is emphasis on in-house custom developed solutions based on open source software.

A bespoke open source foundation provides us with

  • Maximum reliability as bugs can be patched before official fixes are available
  • Maximum performance thanks to streamlined and lean code
  • Maximum flexibility and extensibility to meet our customers and our own specific needs
  • Minimising cost and licensing which helps keeps prices competitive

These principles form the basis on which is why we built RackAdmin, the backbone of our company since foundation. A custom, in house developed management platform which provides end-user account management, option and service provisioning including reseller management and geo-location and automated billing. All within a slick and easy to use interface and an API.

rackadmin_landing

Rackadmin provides is a streamlined,slick and easy to use solution to manage your web hosting needs

Read more »

We have moved!

As you may or may not be aware, we have recently (recent being 6 months ago!) moved our office. After 9 years of residing on other end of Sydney CBD, we are now streets away from Sydney landmarks, Harbour Bridge & Opera House.

The project planning room

For more happy snaps check out our Facebook album

In other news, the team is currently busy working on revamping our Rackcorp website! More details to come, watch this space.

New RackCorp option in the ongoing fight against spam

We have now added a new option in the ongoing fight against unwanted spam.  As of early this morning, all RackCorp mail servers in Australia, US, and Canada have been updated to RackCorpMailServices-1.14.  In doing do, we have now included a new option in our online portal to help manage spam.

You can find the option here when managing accounts (and similarly for managing aliases):

Spam Defer on RBL

With this option, you can now effectively defer ALL inbound email that matches the realtime blacklists.  Up until now, you only were able to greylist (defer for 10 minutes) any inbound email matching these blacklists.  By permanently deferring the email, you ensure that you do NOT receive any email that is coming from a blacklisted source, AND that the sender will eventually receive notification that you did not receive that email (explaining that it is because they are blacklisted).

It’s not all good though – the downside to doing this is that if someone IS blacklisted and is sending you something urgent, then they might not find out about it for several days.  Exactly how long until they do find out varies between 4 hours and 10 days, and is dependent on the sender’s ISP / mail infrastructure (not ours!).

When do we recommend using this option?  If you’re receiving so much spam that you’re finding it hard to do business, then activate this option – it’ll help a lot.

RackCorp Industry Blog

Hey Everyone,

Welcome to our new RackCorp branding, and just as importantly, our new RackCorp blog!

For anybody who is new to the history of RackCorp, I might just give you a quick history as to how RackCorp came to be. RackCorp is both owned and operated by Network Synergy Corporation Pty. Ltd, an Australian company that has been around since 2003 in it’s present form, and has a history dating back to 1996 in terms of acquired staff, customers, services, equipment, contracts, and most importantly – experience!

Network Synergy Corporation (NSCorp) has never been a one size fits all company, nor have we ever been a follower in terms of technology. After acquiring 2 web services companies at the end of 2007, we found ourselves maintaining 9 websites, and 18 service portals either on behalf of our own services or services that we had acquired over the years. The maintennance for this many platforms (many of which were acquired in states of high-maintennance) was so high that innovation had been at an all time low throughout 2007. We sat down with management in January this year and made a big decision to invest heavily into combining all of our service portals into one – and if you haven’t already worked it out, this is where RackCorp.com came from!

In later blogs I hope to show off some of the great technology that we’ve built in-house over the years, and hopefully I’ll finally be able to stop leaving customers bemused by always saying “Yeah we can do that, in fact we could have set you up on that years ago”. In doing so I really do hope that our customers can finally get that little something more out of RackCorp that wasn’t available before.

So that’s it for our first blog. A bit of a tease I know, but we’ll keep new blogs coming quick and fast over the coming weeks. There really is months of tech stuff to show off and talk about here at RackCorp, so do check back with our blog regularly as I’m sure there will be plenty of things to interest everybody!

RackCorp LogoNSCorp Logo

– RackCorp